FAQS

DO YOU TEST ON ANIMALS?

OF COURSE NOT! WE ARE ANIMAL LOVERS AT BEAUTIE BROWNIE. ALL OF OUR MAKEUP IS CRUELTY FREE.

 

HOW LONG DOES IT TAKE FOR MY ORDER TO BE SHIPPED?

WE SHIP ORDERS OUT 3-7 BUSINESS DAYS AFTER YOUR ORDER IS PLACED, VIA USPS (UNITED STATES POSTAL SERVICE). PLEASE NOTE THAT DELIVERY TIME VARIES DEPENDING ON USPS' PROCESSING.

 

HOW MUCH DOES SHIPPING COST?

SHIPPING AND HANDLING FOR ALL ORDERS COSTS $5.95.

 

HOW DO I CHECK ON AN ORDER I HAVE PLACED?

ONCE YOUR ORDER IS PLACED, WE WILL UPDATE YOU WITH THE STATUS OF YOUR ORDER WITHIN 3-7 BUSINESS DAYS. ONCE THE ORDER IS SHIPPED, AN EMAIL WILL BE SENT TO YOU WITH THE TRACKING NUMBER. YOU CAN TRACK YOUR PACKAGE AT WWW.USPS.COM

 

DO YOU SHIP INTERNATIONALLY?

YES! UK AND CANADA ONLY!

 

WHAT IS YOUR RETURN-REFUND/EXCHANGE POLICY?

WE DO NOT ISSUE REFUNDS, BUT EXCHANGES ARE ACCEPTABLE. IF YOU'D LIKE TO EXCHANGE AN ITEM, PLEASE EMAIL US AT BREAKBARRIERS@BEAUTIEBROWNIE.NET. 

IF YOU RECEIVE YOUR ORDER AND FIND THAT YOUR ITEM(S) ARE DAMAGED, PLEASE NOTIFY US VIA EMAIL WITH A DESCRIPTION OF THE DAMAGE AND A PHOTO OF THE DAMAGED GOODS TO BREAKBARRIERS@BEAUTIEBROWNIE.NET. WE WILL DO ALL THAT WE CAN TO ACCOMODATE YOU.

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

WE ACCEPT ALL MAJOR CREDIT AND DEBIT CARDS, WHICH INCLUDE VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER AND PAYPAL (SECURE TRANSACTIONS). WE ARE UNABLE TO ACCEPT CASH OR CHECKS AT THIS TIME.

 

DO YOU CHARGE SALES TAX?

WE ARE REQUIRED BY LAW TO COLLECT SALES TAX ON ALL ORDERS.

 

O.M.G MY FAVORITE ITEM IS SOLD OUT!

DON'T PANIC! ALL OUT OF STOCK ITEMS WILL BE RESTOCKED. WE WILL LET YOU KNOW THROUGH ALL OF OUR SOCIAL MEDIA PAGES AND THROUGH THE BEAUTIE BROWNIE EMAIL LIST. FOLLOW US AND SIGN UP TO OUR NEWSLETTER AT WWW.BEAUTIEBROWNIE.NET!